Martinez Tjaden offers an integrated set of products and services designed to support full implementation of the I-CCAP system. Core I-CAPP services encompass three types of support for youth-serving organizations: Computer-based resources, staff training and technical assistance. These services, which are outlined below, can be flexibly adapted to meet the needs of a wide range of organizations working to improve outcomes for at-risk youth
I-CCAP Computer Resources
Martinez Tjaden provides an integrated software package that supports automated assessment, service planning and case management. Automation liberates users from time-consuming data entry, reporting and analysis tasks. It allows staff to spend more time on individual youth and encourages data-based decision-making throughout an agency. Depending on its capabilities and needs, an agency (or collaborative organization) can opt to integrate the software package into its existing MIS or utilize the web-based I-CCAP software system developed by Martinez Tjaden. In either case, the I-CCAP system's features include the following:
- Automated Assessment Tool
The I-CCAP approach utilizes an evidence-based assessment tool that is fully automated, providing case managers, counselors with the pragmatic information they need to work effectively with a youth. The automated output includes an easy-to-read graphic "profile" of the youth's areas of greatest risk/need and areas of strength. An accompanying reference guide (in either electronic or hardcopy format) explains each assessment item, providing guidance on how to interpret the item and the youth's response. The I-CCAP assessment component can be flexibly applied: Agencies can opt to use the I-CCAP assessment tool or choose from among several other validated assessment tools that measure risk and protective factors.
- Integrated Service Planning Component
Assessment is directly integrated with an automated service planning component to ensure that case management maintains a strong focus on those risk factors that research has found to be associated with negative behavior. The component includes easy-to-use pull-down menus to aid in the selection of relevant goals and behavioral objectives. Objectives focus on activities that research indicates are likely to be most effective in dealing with at-risk youth: developing an understanding dysfunctional behavior patterns, learning new skills, practicing and applying these skills in the real world and working with family members.
- Automated Monitoring and Tracking
The system also incorporates periodic reassessment to determine whether the youth has made progress in terms of reducing risk and/or increasing protective factors. Automation facilitates the tracking of and reporting on individual progress, but also provides important information to decision-makers about the progress of all youths or sub-populations of youth within a program.
In response to clients' need for cost-effective training, Martinez Tjaden has developed and refined a two-tiered I-CCAP training system. The training is designed to meet the information needs not only of direct users of I-CCAP (such as case managers or counselors), but also those of administrators, supervisors and internal training and coaching staff. Learn more about the I-CCAP training approach and curriculum.
- On-Line Training for Case Managers (Tier I)
I-CCAP utilizes an interactive, on-line training curriculum that accommodates individual, self-paced learning and is designed to be used as a stand-alone agency resource, independent of an external trainer. This web-based training is geared primarily to case managers working directly with youth. However, portions of the curriculum are directly relevant and useful to agency administrators, line supervisors, counselors and other staff who interact with youth. The instructional format takes advantage of technologies designed to increase the adult learner's interest, understanding and retention. A multi-media approach blends audio, visual and text-based information to engage the learner, while reinforcing key concepts.
- Classroom Training for Coaches (Tier 2)
In addition to on-line training for case managers and others, I-CCAP services include classroom-based training for local "coaches." This training is specifically geared towards developing an on-site coaching capability that can support and sustain ongoing I-CCAP training efforts within an agency over time. The training utilizes a specialized curriculum for coaches, which is based on the six on-line training modules and includes supplemental classroom materials.The training package can be customized to meet specific organizational needs.
- The On-Line Training Curriculum
The on-line training curriculum consists of six interrelated training modules designed to (1) introduce I-CCAP's model of integrated assessment and case management, (2) provide step-by-step guidance on implementing I-CCAP, and (3) Outline basic tools for engaging youth and supporting positive behavior change.
I-CCAP On-Line Training
Module I: Introduction to the I-CCAP Model.
Module 2: Assessment
Module 3: Interviewing
Module 4: Service/Treatment Planning.
Module 5: Case Management.
Module 6: Behavioral Management Concepts & Techniques.
I-CCAP Technical Assistance
We provide customized technical assistance to organizations interested in implementing I-CCAP. Typically, this assistance includes a review of current policies and procedures to ensure that operations are consistent with I-CCAP's evidence-based approach to working with troubled youth. An important element of this front-end assistance is examining the organization's automated data management systems and determining the most efficient and cost-effective way to implement I-CCAP's automated assessment and service planning components. We also provide technical assistance on an as-needed basis throughout the implementation of I-CCAP to ensure greater fidelity to its evidence-based concepts and tools.